Cover

Our Commitment to You
How to read Your Insurance Policy
Definitions
Your Endsleigh Landlords Insurance Policy - Our Contract with You
Policy Warranty
Index Linking

Section 1 - Cover for Your Buildings:-
Section 1 - A. Standard Cover
Section 1 - B. Accidental Damage Option

Section 2 - Cover for Your Contents

General Conditions
General Exclusions
How to make a Claim
Section 3 - Legal Protection
Section 4 - Landlords Home Emergency Expenses
Data Protection Act

Our Commitment to You

We aim to give Our customers a high standard of service at all times

We aim to provide a high level of service and pay claims fairly and promptly under the terms of Your Policy.

If You do have an enquiry or complaint regarding Your insurance, please address it to The Manager, Customer Services Department, Endsleigh Insurance Services Limited, Shurdington Road, Cheltenham, Gloucestershire GL51 4UE.

If You are not satisfied with the way in which the matter is handled, You are welcome to write to the Managing Director of Endsleigh at the same address.

If You still remain dissatisfied:-

You have the right to ask the Financial Ombudsman to review Your case.

The Ombudsman can be contacted at the following address:-

The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London E14 9SR

Contacting the Financial Ombudsman Service will not affect Your right to take legal action against Us.

Please always quote Your Policy Number as it will help Us to deal with Your enquiry or complaint promptly.